Track your order

Standard orders are typically processed in 1-3 business days, and about 80% ship within 24 hours of purchase.

Once your order ships, delivery typically takes 3-12 business days depending on your destination.

Gongs are handcrafted to order. Crafting takes 7-13 business days, and once your gong ships, delivery takes another 2-12 business days.

If your order ships in more than one parcel, each package gets its own tracking number. You can track each one separately on this page.

Please check around your property (porch, mailbox, garage, or any safe spot), and ask anyone else in your household or your neighbours in case they received it. Carriers sometimes mark a package as delivered slightly before it arrives, so we recommend allowing 24-48 hours. If it still hasn't turned up after that, contact Healing Sounds Customer Care and we'll help.

Email contact@healing-sounds.com and Healing Sounds Customer Care will reply within one business day.

We offer a 60-day satisfaction guarantee, counted from the date of delivery.